Your Questions

Here are a few of the questions which people often ask (usually via the overworked JL helpline – hence this page).

Can you help me with a jacquielawson.com issue?

No, sorry. They have their own customer helpline. Please click here for help in contacting them.

How do you record your music?

Most of the instrumental/orchestral music is created on my computer using sound libraries such as the Vienna Symphonic Library. Piano parts are usually played by myself on my Bösendorfer, and for solo strings I generally use live players too: I don't think that even the VSL libraries are up to the sound of a live violinist or cellist. And of course, we regularly record the wonderful choirs at Salisbury Cathedral, Bath Abbey and elsewhere, as well as a number of solo singers.

Why don't you use any modern songs in the Jacquie Lawson e-cards?

Anything written by anyone who is still alive, or died after about 1940, is subject to copyright. Negotiating the rights to use such music is very time-consuming and usually prohibitively expensive. The rules vary from one country to another, which seriously complicates things because it's the country you're listening in that matters, not the country where we are. And we'd need several months' notice of the music to be used, which is impossible since we just don't plan that far ahead.

Can I buy your music on CD?

Sorry, no.

I bought some sheet music more than 14 days ago and the download links no longer work

No problem. Write me a message giving the email address you used for the purchase, and if possible the Paypal transaction details and I'll re-enable the links.